Our Commitment To Privacy

Our Commitment To Privacy

We are committed to taking all necessary measures to keep your information safe and confidential. We ensure that we conduct ourselves according to all federal privacy laws, and that we will never sell, share, or disseminate your personal information to third parties except when required by law. Life Clinic Physiotherapy Mississauga is professionally dedicated to providing the best care and services without compromising your privacy.

In the same vein, we provide this notice that elaborates our information practices as well as the choices you have in how we collect and disclose your personal information.

You may also reach us through our contact page if you have comments or suggestions regarding our privacy policy or information practices.

Why We Need to Collect It

We currently do not keep mailing lists or send newsletters and will only require you to enter your personal info when booking a consultation with us either via the web or an actual visit.

In the event that we do decide to send newsletters, we promise to comply with Canadian and International laws in relation to opting-out, configuring your mail settings, safeguarding it in physical or electronic form, and all other areas as dictated by law.

Collected information enters our database. This helps us deliver care, consultations, and services more efficiently. Keeping this information also allows us to accurately identify patients and is normally available only to staff who are directly involved in your treatment. These include physiotherapists or massage therapists and personnel with supporting roles like administration staff.

We do not require registration online, and neither do we record your IP address.

Information We Collect

When you book a consultation from our website or if you visit our clinic, we will collect these types of information in our contact form:

  • Name
  • Email Address
  • Phone Number
  • Reason for needing treatment

This information is stored into our database after submission. We do not use cookies in our website nor do we collect any technical information relating to your usage of our site. However, we reserve the right to keep a record of any email or mail submitted to us by you.

To Whom We Disclose It

We may disclose personal information to these agencies or persons:

  • Staff members who are assigned to provide care, such as your attending physiotherapist or family doctor
  • Public authorities where it is legally required to do so
  • Health regulatory agencies
  • Third parties like insurance companies or lawyers (Only when disclosure is required by law)
  • You, your next of kin, or your legal representative. These persons must be designated by you, and will act on your behalf in case your are unable to do so.

Aside from yourself or your representative and staff involved, no other parties may access your information except after providing all legal proof of their right to obtain the information.

Accessing Your Personal Information

You can request access to your personal information at any time by emailing us at mississauga@lifeclinics.ca, by visiting our clinic at 101 Queensway W Suite 400,

Mississauga, Ontario L5B 2P7, or by calling us at (905) 366-0053.

How We Protect Your Privacy

Life Clinic Physiotherapy Mississauga protects your personal information with physical safeguards such as locked entry ways, network safeguards like firewalls and passwords, and administrative safeguards such as privacy policies. While nothing can be guaranteed 100 percent, we still take it upon ourselves to use the necessary security measures to protect the information we hold and we take reasonable steps to secure it electronically or physically.

We reserve the right to change or update this privacy policy at any time and will only do so as necessary. You may receive notification from us about any changes by posting the updated policy on our website.

Your privacy is extremely important to us and the trust of our clients is essential to our success, which is why we do all that we must to protect that trust.